Needs your attention
Ranked by what is recoverable soonestThis window
Revenue against driver pay and supplier commission, per client. Loss-makers first.
Delivery charges in the ledger with no invoice raised against them. The drivers for this work were already paid.
Customer cash currently held by drivers, and how long it has been outstanding.
Failed deliveries keep the driver fee at full value, so each one is a paid trip that delivered nothing.
Subscription clients who used more than their quota without a matching extra charge, and packages that expired before their extras were ever raised. This is billable work under terms already agreed.
Orders sitting in a non-final state. While an order stays incomplete its ledger rows are unposted, so the revenue never reaches the invoice run — and any cash collected on it stays untracked.
Driver time spent waiting at client branches, and on-time performance. Waiting time is measured by the system but billed to nobody.
Clients on no negotiated tariff, orders priced below cost, and work delivered with no charge recorded.
Order volume against the previous window of equal length. Sharp drops usually precede a client leaving.